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A-Z HR and training services provided





A - Ability testing, Absent management (Absence), Adoption leave, Appeals procedure, Appraisal/PDR

Ability testing We have trained SHL Assessors in ability testing. Ability testing can be used in the recruitment process, alongside interviewing, and to establish the candidate’s ability.
Absent management (Absence) We help you manage those employees who are either on long term absence or have repeated absences. You are supported in attending home visits, return to work interviews, and liaising with occupational health or the employee’s GP.
Adoption leave We provide you with the framework and support throughout the process of an employee adopting a child/ren.
Appeals procedure We provide you with the knowledge of how to deal with an appeal against a decision i.e. disciplinary or grievance outcome.
Appraisal/PDR We devise and implement Appraisal/PDR frameworks that allow the manager to be able to performance manage their employees. The framework is tailored designed to suit the workplace environment and provides the manager with guidelines of how to use the documentation effectively.
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B - Benefits, rewards and recognition

Benefits, rewards and recognition We help you to put in place a benefit, rewards and recognition package that is attractive to employees. The package can be linked to performance or just used as a motivational tool.
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C - Capability procedure, Compassionate leave, Contract of employment, CPD (Continuous Professional Development), CRB procedure

Capability procedure We advise you on how to manage an employee who is not performing the roles and responsibilities as in accordance to their job description. We provide you with the framework to manage the capability issues.
Compassionate leave We provide you with the recommended policy for compassionate leave i.e. close relative or pet.
Contract of employment We write contracts of employment that supports your business both contractually and legally. The various contracts that we develop are for employees who are permanent, part time, on fixed term projects, and zero hour (no prescribed or set hours).
CPD (Continuous Professional Development) We support and work with you to identify the CPD for your employees that links to their performance and business needs.
CRB procedure We provide you with a robust structure of CRB checking candidates, obtaining the results, and making decisions based on results that are sensitive. Click here if you require further support


D - Data protection, Dignity at work, Disability, Disciplinary, Dismissal

Data protection We help you to register with the Data Commissioner. We also put the correct processes in place to ensure that the data that is stored on employees and clients are secure.
Dignity at work We will work with you to ensure foster a modern working culture in which all employees are treated with dignity, respect and equality regardless of gender, sexual orientation, race, religion, ethnic origins or disability.
Disability procedure We devise a disability policy which covers all candidates and employees who have a disability (mental or physical) and needs support from you. We also carry out disability audits to ensure that you are complying legally.
Disciplinary procedure We work with you to manage the process of taking an employee through the disciplinary process. We write the letters, attend the meetings, and act as a minute taker. We ensure that you have an up-to-date disciplinary policy that can be distributed to the employee.
Dismissal procedure We are aware that on occasions you have that difficult employee who you want to dismiss straight away. Legally there are 5 reasons for dismissal – 1) capability, 2) redundancy, 3) disciplinary, 4) contravention of a statutory enactment, and 5) any other substantial reasons. We will ensure that whichever reason applies for dismissing your employee is followed in accordance to employment legislation.
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E - Email, Employee handbook, Employee letters, Equal opportunities, Equality and diversity, Ethics, Eye sight tests for DSE users

Email policy We put in place an email policy that informs employees of what type of information and the amount of personal usage they are allowed when sending an email using company property.
Employee handbook We design and write an employee handbook that is tailored to your organisation. We ensure that the information in the employee handbook links into the contract of employment, the HR policies, health and safety policies, and operational policies.
Employee letters We can take the pressure away from you and write your entire employees letters on your behalf i.e. investigatory letter, disciplinary letter, grievance letter, absenteeism letter, AWOL letter, etc.
Equal opportunities We support you in ensuring that through the day-to-day operation within the company, you adopt and promote equal opportunities. All employees, clients, visitors and subcontractors are treated the same regardless ofrace, nationality, religion/belief, age, disability, marital status, gender and sexual orientation. We ensure that you abide by your equal opportunity policy.
Equality and diversity We will work with you by addressing the inequalities and barriers faced by people in under-represented groups and by valuing, learning and benefiting from the diverse cultures in society and your employees.
Ethics policy We design the Ethics policy to incorporate social awareness and corporate ethics into your businesses. The policy will underpins the way your company behaves, do business and treat one other. Your values will determine your behaviour so they are an integral part of day to day life in the company. This policy aims to guide your actions and those of people both with whom you work closely, encouraging a way of working which is honest, responsible and respectful, generating trust.
Eye sight tests for DSE users We provide the system where DSE users within the company are assessed. We establish the amount of time DSE users use the computer at home and work. We liaise with the Optician who conducts the eye sight test.
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F - Fire safety, First aid, Fit notes, Fixed term contracts, Flexible working

Fire safety We offer advice on fire safety within your organisation. We ensure the information that you receive is in accordance with the fire safety regulations.
First aid We ensure that a simple task such as ensuring your first aid box is fully equipped is completed.
Fit notes We help you liaise with the employee’s GP and translate the information on the ‘Fit note’. We work with you in identifying the steps that are needed to be implemented when an employee returns to work i.e. return to work interview, risk assessment, phase return, etc.
Fixed term contracts We write contracts of employment that supports your business both contractually and legally. The various contracts that we develop are for employees who are permanent, part time, on fixed term projects, and zero hour (no prescribed or set hours).
Flexible working We provide the framework for when an employee requests flexible working you are able to provide the relevant forms and write the appropriate letters. We also ensure that you keep on the right side of employment legislation when dealing with a flexible working request.
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G - Grievance procedure

Grievance procedure We work with you to handle the process of managing an employee’s grievance. We write the letters, attend the meetings, and nominate an independent Work Place Mediator. We ensure that you have an up-to-date Grievance policy that can be distributed to the employee.
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H - Harassment and bullying, Health and safety policy, Holiday entitlement, Home working

Harassment and bullying We work with you to ensure that you implement a Harassment and Bullying policy that all employees are aware off. We advise you on the steps that you need to take in order to reduce the likelihood of an employee claiming that they have either experienced harassment or bullying.
Health and safety We provide you with the framework to ensure that you are complying with the health and safety at work regulations. We ensure that you have the necessary policies in place, appropriate risk assessments complete, training of staff initial at induction and throughout their employment.
Holiday entitlement We calculate holiday entitlement for employees on various contracts i.e. full time, part time, fixed term, zero hours.
Homeworking We help you to provide the framework for employees who work from home. We ensure that the Home Working policy is implemented that will cover you legally i.e. health and safety risk assessment on the work station.
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I - Ill health, Induction

Ill health We help you manage those employees who on long term absence. You are supported in attending home visits, return to work interviews, and liaising with occupational health or the employee’s GP. We also work with you in the instances where you have to dismiss on ill health.
Induction We devise an induction programme that is tailored to the organisation. We include all aspects in the induction i.e. about the organisation, structure, aims and objectives, key procedures, training, etc. The content in the induction programme links into the contract of employment, employee handbook, and relevant policies. Click here if you require further support


 

J - Job description

Job description We formulate competency based job descriptions that link into the organisation and the job role. The competency based job descriptions also makes it easy to interview using competency based interview questions. This will allow you to be able to identify the right person for the job role.
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K - Keeping in touch days

Keeping in touch days We support you in managing the ‘keeping in touch days’ when your employee is on maternity leave.
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L - Learning and development

Learning and development We support and work with you to identify the learning and development for your employees that links to their performance and business needs. We will work with you in setting the learning and development budget. We also provide learning and development nomination and evaluation processes. Click here if you require further support


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M - Management development, Maternity leave, Myers Briggs

Management development We provide various supervisory, leadership and management learning and development workshops. (See the Training calendar)
Maternity leave We provide you with the framework and support throughout the process of an employee being pregnant. We will also manage where the father/partner of the baby wants to take the maternity leave instead of the employee.
Myers Briggs We have trained Myers Briggs Assessors. Myers Briggs is used for developing the team i.e. a new team or existing team.
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O - Occupational testing

Occupational testing We have trained SHL Assessors in occupational testing. Occupational testing can be used in the recruitment process, alongside interviewing, and to establish the candidate’s previous/current occupational experience skills set. Click here if you require further support


 

P - Parental leave, Paternity leave, Payroll, PDR/Appraisal, Probationary period

Parental leave We provide you with the framework and support throughout the process of an employee wanting to take parental leave.
Paternity leave We provide you with the framework and support throughout the process of an employee wanting to take paternity leave.
Payroll We manage the payroll for all your employees. We take away the burden of you trying to calculate holiday pay, sick pay, bonuses, employee and employer contributions of NI and tax.
PDR/Appraisal We devise and implement PDR/Appraisal frameworks that allow the manager to be able to performance manage their employees. The framework is tailored designed to suit the workplace environment and provides the Manager with guidelines of how to use the documentation effectively.
Probationary period We work with you to identify the employee’s probationary period and devise the review mechanism that will allow both parties (employee and Manager) to review the job role during the period. We also work with you on the induction programme and job training.
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Q

R - Recruitment and selection, Redeployment, Redundancy, Retirement, Review, Right to request training, Right to work in the UK

Recruitment and selection We are able to manage the recruitment and selection process. This involves designing the job description, person specification, job advert and competency based questions. We also take part in the interviewing process. We are able to administer occupational and ability tests as part of the recruitment process.
Redeployment We manage the process of redeploying employees as a result of either organisational change, redundancy or at the request of the employee.
Redundancy process We manage the difficult process of making employees redundant. We ensure that the process is managed professionally and also with great sensitivity. We take away the pressure from you of making the difficult decision of which job role is redundant.
Retirement procedure We make certain that you do not retire any of your employees. There is no age limit of when an employee retires. We work with you to ensure that this process is managed sensitively and legally.
Review process We devise a review framework that links into the probationary period. This usually consists of identifying when reviews are going to take place, the forms that will be used and the actions as a result of the meetings.
Right to request training We make sure that you have the process in place for where an employee has the right to request training. We put in place the policy for requesting training.
Right to work in the UK We ensure that you do not get fined of up to £10,000 or imprisonment by putting in place the system of checking whether a candidate has the legal right to work in the UK. By putting in robust checks we safeguard the Recruiting Officer and company from recruiting an illegal worker.

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S - Self employed, Severe weather policy, Sickness absence, Smoking, Stress

Self employed We have designed a package specifically for those companies who use self-employed contractors. This package sets out the terms and conditions of the self-employed contractor where there is no misinterpretation of them being an employee.
Severe weather policy We devise and implement the policy in support of the company and in accordance to the health, safety and welfare of the employees. The policy provides the employee with the definitive procedure to follow in the event of experiencing severe weather. This will enable you to manage the employees that misuse the weather for not attending work.
Sickness absence We help you manage those employees who are either on long term sick or repeated sickness. You are supported in attending home visits, return to work interviews, and liaising with occupational health or the employee’s GP.
Smoking policy We ensure that you enforce the smoking policy amongst your employees. We provide advice to help you manage those employees who take smoking breaks in addition to the full lunch time break.
Stress We help you to identify when an employee is suffering from stress and what to do once you have identified that the employee is stressed. We also help you to deal with the employee who has been signed off for stress by the GP and will not be returning back to work in the short term.
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T - Training, Training needs analysis, TUPE

Training and development We provide training workshops in all areas i.e. team building, management and leadership, recruitment and selection, employment law, effective communication, etc. (See the Training calendar)
Training needs analysis We work with you in devising the company training needs analysis that supports the whole organisation, the departments and the individual employee. We link the training needs analysis to the Appraisal/PDR process.
TUPE (Transfer of Undertakings (Protection of Employment)) We work with employers to ensure that employees are TUPEd in accordance to the TUPE legislation i.e. that the contracts of employment of any employees covered by the Regulations are automatically transferred “novated”, without variation to the new owner of the business (the “transferee”). We also ensure that the due diligence process is undertaken thoroughly. Click here if you require further support


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